Firstly, we recommend ensuring that the microphone cable is properly inserted on both ends. Secondly, please check for any optional updates requested by Windows, particularly those related to sound card drivers. Access the settings by clicking on "Settings," then "Sound," [...]
Our gaming products come with a 3-year warranty.To claim the warranty, we kindly ask you to visit the store where you purchased the product with your receipt.If you encounter any difficulties in claiming the warranty, please contact us at the [...]
We recommend consulting the user manual, where it is explained how to properly set up your controller with your Switch to ensure proper functionality. NOTE : Please go to "System Settings," then "Controllers and Sensors," and set "Wired Pro Controller [...]
Yes, we do offer spare parts for our products depending on the product and availability. Please contact us at the following address: contact@konix-interactive.com.
